

The error in task scheduler is: The attempt to retrieve account information for the specified task failed therefore, the task did not run.
ZYXTEL BACKUP SCHEDULER PRO
A backup code from the list of 10 can be used for the 2FA process so you can access the admin screen and reconfigure your 2FA settings with your new device.This is an old XP Pro SP3 PC running a SCADA data collection program on a 24 hour basis. The "Backup Codes" are needed in case you do use an app such as Google Authenticator and your device is lost or damaged in a way that will prohibit you from obtaining a 2FA code from the app. If for some reason your primary email account is down, select the option to "Use Backup Email Address".
ZYXTEL BACKUP SCHEDULER REGISTRATION
An email will be sent to your primary email address (myZyxel registration email). Now when you attempt to login to MyZyxel or Nebula Cloud account you will be prompted for a 2FA code.

Now when you attempt to login to MyZyxel or Nebula Cloud account you will be prompted for a 2FA code after entering the correct username and password. If all backup codes are used, you click the Generate New Code option to issue 10 new backup codes.
ZYXTEL BACKUP SCHEDULER DOWNLOAD
Click the Download option to save a copy of the codes to your computer. Once the setup has been successful you will be provided with 10 backup codes, in case you lose authenticator device.This will sync the codes from the authenticator app with myZyxel. Enter the 6-digit code (PIN) and click the Verify button. Once the authenticator app is configured it will begin to provide authentication pin numbers.Open the authenticator app on your device and scan the QR code.Download an authenticator app if you don't have one yet.Toggle the switch to enable the "Two-Factor Authentication" feature.To enable the Two-Factor Authentication feature, do the following: Authy allows you to backup 2FA accounts to the cloud and sync to several devices.

An authenticator app like "Authy" is recommended for this very reason. Google's authenticator app does not have backup capability (at time of writing), this means that if anything happens to the device where the app is installed, you will lose the ability to authenticate using 2FA. There are several authenticator apps you can download, Google Authenticator is the most popular, but it is recommended that you download an authenticator app with backup capability. You have the option to have a 2FA code emailed to you or use an authenticator app to generate the code. Once logged in click on the user icon on the top right or the window and select the Manage account option.įrom the account menu click the "Two-Factor Authentication" option on the left of the window.īy default, this option is disabled. Zyxel provides two options to obtain an OTP token:ĢFA Using Email Code Accessing 2FA Feature Two-Factor Authentication adds another level of security to the MyZyxel portal page and Nebula Cloud Controller by requiring users attempting to login to the account to also provide a 6-digit randomized code to confirm identity. This article will provide instruction to enable Two-Factor Authentication for MyZyxel/Nebula portals using an authenticator app.
